Terms & Conditions

Use of the Website – Terms & Conditions

Welcome to https://kidsstuffiow.com/ website terms and conditions. These terms and conditions apply to the use of and the selling of https://kidsstuffiow.com/ our products to you subject to the conditions set out on this page.

By using https://kidsstuffiow.com/ you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or access this website.

If you have any questions relating to these terms and conditions, please contact us before you place an order at https://kidsstuffiow.com/pages/contact This site is owned and operated by Kids Stuff IOW ( "we" or "us").

Trading address: Kids Stuff IOW, Little Grove, Lower Road, Adgestone, Sandown, Isle of Wight, PO36 0HN

Intellectual Property Rights

All intellectual property rights, trademarks and copyright for all material on the website is owned by or licensed to us. You may use any of the information within https://kidsstuffiow.com/ for your personal use only. You agree not to copy, transmit, reproduce, publish or distribute any material from the website or use any information for non-personal or commercial purposes. You may print extracts from the website or download and copy information to a local hard drive for your personal use only. You may not link or frame the website or any part of it without our express permission.

Your Account

You are responsible for the confidentiality and maintenance of your personal account information and password. You accept responsibility for all activities that occur under your account and password. It is important that you keep your personal details and password confidential and secure. If you have any reason to suspect that your password has become known by someone else, or has been or is likely to be used without your authorisation, you should contact us immediately. We shall not be liable to any person for any loss or damage as a failure by you to protect your password or account details.

https://kidsstuffiow.com/ reserves the right to refuse access to the website, terminate personal accounts, amend and remove content and cancel orders (at no cost to you).


You guarantee that when you register with us as a customer, all of the information that you provide is true, accurate and up to date. If any of the information provided changes, you must inform us immediately by contacting us at https://kidsstuffiow.com/pages/contact

You must not impersonate any other person or entity or use a false name or a name that you do not have authority to use. You must not use the website in any way which will cause, or is likely to cause, the website to be impaired, damaged or interrupted in any way. By placing an order on our website you warrant that you are legally entitled to enter into binding contracts.

Your Conduct

You must not use https://kidsstuffiow.com/pages/contact for any of the following activities:

  • For any fraudulent activity
  • In connection with any criminal activity or unlawful act
  • To transmit or distribute a virus, Trojan, worm or logic bomb
  • To transmit any material which is illegal, malicious, in any way offensive, obscene, defamatory or menacing
  • To cause annoyance, inconvenience or needless anxiety to others
  • In breach of copyright, trademark, confidence, privacy or other right
  • Send unsolicited advertising or promotional material, often referred to as spam. Under the Computer Misuse Act 1990, breaching this provision may be a criminal offence and we will report any breach to the law enforcement authorities and disclose your identity to them.

Access to

We will make every effort to ensure that https://kidsstuffiow.com/ is available to use and is operating properly without any errors. However, we reserve the right (from time to time) to restrict access to the website to allow essential maintenance or upload new services and/or improvements. We will ensure that any interruptions are kept to a minimum.

Damage to Your Computer

We have made every effort to ensure that https://kidsstuffiow.com/ is free from viruses and defects. However, it is your responsibility to ensure that your computer is properly protected and updated with specialist screening software available to screen out anything that may damage it. We cannot guarantee that using this website or other websites which can be accessed through https://kidsstuffiow.com/ will not result in any damage to your computer.

Links to Other Websites

There may be links on https://kidsstuffiow.com/ that will take you to other websites. We do not monitor these other websites and cannot control their content, privacy policies or services. As such we do not accept any liability from the use of these websites.

Product Descriptions

Every product is sold subject to the product description and supporting information such as size, colour, estimated delivery dates and guarantees. All sizes are in UK standard sizes. We make every effort to ensure that the product colour is as accurate as possible, but the colours shown may vary depending upon the setting of your computer monitor. We cannot guarantee that the colour shown will accurately reflect the colour upon delivery. We will take all reasonable care to ensure that all of the product details, descriptions and prices are correct at the time when the information was uploaded onto the website. Please note that the estimated delivery times are only estimates, and cannot be guaranteed. We reserve the right to refuse orders where the product information, price or product promotion has been incorrectly published.


All prices include VAT and are subject to change without prior notice.

The products will be at your risk from the time of delivery. Ownership of the products will only pass to you when we receive full payment of all sums due in respect of the products, including delivery charges. The price of any products will be as quoted on our site from time to time, except in cases of obvious error. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you in a Dispatch Confirmation. Our site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a product’s correct price is less than our stated price, we will charge the lower amount when dispatching the product to you. If a product’s correct price is higher than the price stated on our website, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection. We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis-pricing.


Promotional Terms & Conditions
We run promotions online https://kidsstuffiow.com/. Discounted products available on https://kidsstuffiow.com/ have been on sale at the higher marked price on the web site for at least 28 consecutive days in the last 6 months.

Kids Stuff IOW reserves the right to; cancel offers, refuse to allow any individual to participate in offers, decline to accept orders where, in its opinion, an offer code is invalid for the order being placed and amend these terms and conditions (Kids Stuff IOW will use reasonable endeavors to notify changes to all customers).

Our Contract

When you place an order with https://kidsstuffiow.com/ we will send you an order acknowledgement by email containing all the details of your order. We reserve the right to refuse an order. Non acceptance of an order may be as a result of one of the following, but not limited to; our inability to obtain the authorisation for payment; the identification of an error within the product information, including price and promotion; you not meeting the eligibility to order as set out in the Terms and Conditions.

You are seeking to enter into a contract with Kids Stuff IOW when you place an order.

Contract Cancellation

We hope that you will be entirely satisfied with your purchase. Should you wish to cancel your order, you have a right to cancel this contract within 14 days without giving any reason.

For sale of goods, the cancellation period will expire after 14 days from the day on which you acquire physical possession of the goods supplied.

To exercise the right to cancel, you must inform us at Kids Stuff IOW, Little Grove, Lower Road, Adgestone, Sandown, Isle of Wight, PO36 0HN or https://kidsstuffiow.com/pages/contact of your decision to cancel this contract by a clear statement e.g.

To Whom It May Concern,
I hereby give notice that I cancel my contract of sale of:
Order number:
Ordered on:
Received on:
Name of consumer(s):
Address of consumer(s):

If you cancel the contract, we will reimburse to you all payments received from you, including the costs of delivery.

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You will have to bear the direct costs of returning the goods.

Credit, Debit, PayPal

We accept most major cards including Visa, MasterCard, Visa Debit, Switch/Maestro. Customers can also use PayPal or bank transfer to pay for orders. This is available as an option during checkout.

We are unable to accept payment via cheque or any method other than those listed above.


Cookies are small data files which are temporarily stored on your computer. They enable us to track your current shopping experience, save the contents of your shopping bag and gather valuable marketing information on website usage which allows us to constantly improve our service to you. Cookies cannot harm your computer and do not contain any personal or private information. In order to provide a personalised shopping experience with the highest level of security our website uses a number of cookies. In order to shop with us your computer must be set up to receive cookies.

Security Policy

Our site uses software to provide high level SSL encryption technology to secure your data when you transmit it to us. There are two simple ways to check if a page on our website is secure. A small padlock sign will appear in the bottom bar of your browser or to the right of the URL (address) bar.

The ‘http’ will be replaced with ‘https’ at the front of kids-stuff-iow.myshopify.com in the browser address window.

Although we use advanced security measures to protect your information against loss, misuse and alteration, as is the case with all computer networks linked to the internet, we cannot absolutely guarantee the security of your information provided over the internet and will not be responsible for this. Please note that email correspondence is free format text and cannot be encrypted, therefore it is not a secure means of communication. We will never contact you by email to ask you to send or confirm any of your personal details. If we need any information of this nature, we will only contact you by phone or letter. Never send any sensitive information, such as passwords or credit card information, via email.

If you are using a public computer then make sure you log out fully and close the browser. When creating a password, a combination of letters and numbers is recommended. Try not to use obvious personal details such as the names of children or pets.

Keep your password private and do not use the same one for multiple online accounts. It is recommended that you change your password frequently.

Limited Liability

We use reasonable endeavours to make sure that the content of the website is accurate, although we cannot totally guarantee this. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on the website. To the extent permitted by applicable law, we disclaim all warranties, terms and conditions, express or implied, as to the accuracy of the information contained in any of the materials on this website. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights. We will not be held liable for any loss of goodwill, any economic losses or any special or indirect losses suffered or incurred by any person arising out of, or in connection with, the Terms and Conditions.

Written Communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide you electronically comply with any legal requirement that such communication should be in writing. This condition does not affect your statutory rights.

Other Legal Notices

There may be other legal notices on other areas of the https://kidsstuffiow.com/ website which together with the Terms and Conditions govern your use of the website in its entirety.


If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach the conditions.


If any of these terms and conditions or any provisions of a contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.


We reserve the right to make any changes, permanently or temporarily, to the website or any of the services and policies without notice to amend at our absolute discretion. You will be bound by the details of the Terms and Conditions or the website information which was in place at the time of use or when you placed your order. It is your responsibility to check regularly to determine if the Terms and Conditions have been changed. If you do not agree to the changes, you cannot continue to use the website.

Transfer of Rights and Obligations

The contract between you and us is binding on you and us and on our respective successors and assignees. You may not transfer, assign, charge or otherwise dispose of any of your rights or obligations arising under these terms and conditions, without our prior consent.

We may transfer, assign, charge, sub-contract or otherwise dispose of any of our rights or obligations arising under these terms and conditions, at any time during the term of the contract.


https://kidsstuffiow.com/ does not sell products to people under the age of 18.

If you are under 18, you need to get a parent or guardian over the age of 18 to purchase on your behalf.

Events Beyond Our Reasonable Control

If we are delayed or are unable to fulfil our obligations under these Terms and Conditions as a result of events beyond our reasonable control (force majeure), including (but not limited to) strikes, lockouts, failures of third party systems, acts of god, fire, earthquake, storm, flood, natural disaster, civil unrest, acts of terrorism, deliberate damage to equipment or data, or damage of premises or equipment, we cannot be held responsible. This does not affect your statutory rights.

These Terms and Conditions do not affect your non-excludable rights under law.